January, 2018

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An Information Transparency Initiative Update: The Content Audit and ICANN Taxonomy

As you may recall from our September 2017 blog, the Information Transparency Initiative's (ITI) primary goals are: improving www.icann.org content findability in all six U.N. languages, creating content governance, and building new technical infrastructures to enforce governance and enable improved content findability. The ICANN Board approved ITI at its September 2017 meeting in Montevideo. Read the Board Resolution about ITI here.

ITI officially kicked off this month in Los Angeles with a series of planning sessions aimed at reinforcing the project's objectives and mapping out the first six months of its implementation.

This is an important project for the ICANN community, Board, and organization. We are committing significant time and resources to get this right, and we also need your help. ITI's success depends on your feedback.

Over the next 24 months, we will be posting monthly blogs to this site that will outline the upcoming ITI work, and how you can provide feedback. Before we share details on how you can provide feedback, we want to update you on our current ITI work.

The Content Audit

The first step in building content governance starts with a content audit. A content audit is a process by which a team of auditors looks at each piece of content to determine what it is, assess its quality and accuracy, and record whether it has been translated. It also involves applying a consistent taxonomy (more on this below) to each piece of content. Before we can determine how to build a content governance specific to ICANN's needs, we need to know what we have.

ICANN is performing a first-ever quantitative and qualitative audit of all the content on www.icann.org. The audit began in November 2017 and will continue through to August 2018.

An ICANN Taxonomy

You may have heard the term taxonomy before, but you may be unfamiliar with its meaning and how it applies to ITI. A taxonomy is a system of classification based on vocabulary or a collection of terms (metadata) used to improve an organization's content findability.

The following analogy may help you visualize how a taxonomy improves findability. Imagine you have a basement packed with piles of receipts, documents, tax returns, keepsakes, photos, and books. Over the years, you continue to throw more papers and files into the basement, without organizing any of the growing piles of documents. One day, you need to find an important tax return, but you can't find it. Why? Because you didn't take the time to organize your content into labeled boxes and place the papers into its appropriately labeled box. But what if you had taken the time to organize your documents? You'd be able to find that important document quickly and easily. You'd also be able to add future files to the appropriately-labeled boxes. You'd no longer need to hunt for documents because you created a system to improve findability based on a labeling system that works for you.

That is essentially what we are in the process of doing. A team of content auditors are applying metadata and categories to all the public content on www.icann.org. This site does not currently have a consistent taxonomy. The content audit is helping the ITI Team create a taxonomy to improve the findability of www.icann.org content in all six U.N. languages.

Next Steps

In March 2018, we will launch a platform, feedback.icann.org, which will allow you to see and experience drafts of upcoming content and features. It will also provide you with the opportunity to share feedback on the specific draft content or feature you are viewing. We will use your feedback to improve on the drafts for final implementation.

The first draft feature we will post to this feedback site is a new, searchable, translated ICANN Glossary. This Glossary will include frequently used terms, definitions, and acronyms in all six U.N. languages.

Also in March 2018, we will hold an ITI session at ICANN61 in Puerto Rico. This ITI session will give you the opportunity to ask questions, and share concerns and feedback directly to the project leaders. Details about this ICANN61 session will be in our February www.icann.org blog. Additionally, if you are interested in learning more about the project and want members of the ITI Team to meet directly with your community group, please email us at the address below, and we'll work with you to arrange a date and time at ICANN61.

We are excited about this project, and the transformational impact it will have on our content governance, helping professionalize our content systems, and improving content findability. Please share this blog with your friends and colleagues in the ICANN community, visit feedback.icann.org in March, and please join us at ICANN61 for the ITI session.

If you have any questions or feedback, email us anytime at: informationtransparency@icann.org.

Apply Now for ICANN Leadership Positions

LOS ANGELES – 31 January 2018 – The Internet Corporation for Assigned Names and Numbers (ICANN) Nominating Committee (NomCom) invites interested individuals to submit an expression of interest and/or recommend candidates for ICANN's key leadership positions. Selected individuals will have a unique opportunity to work with accomplished colleagues from around the globe to help shape the Internet's technical coordination and policy development. The deadline to submit your application is 19 March 2018 at 23:59 UTC.

We are inviting applications and recommendations for the following positions:

  • Three members of the ICANN Board of Directors
  • Two representatives to the At-Large Advisory Committee (ALAC) – one from Europe and one from the North America region
  • One member of the Council of the Generic Names Supporting Organization (GNSO)
  • Two members of the Council of the Country-Code Names Supporting Organization (ccNSO)

Currently, the eight NomCom selected Board members are: Maarten Botterman, Cherine Chalaby, Sarah Deutsch, Avri Doria, Rafael Lito Ibarra, Khaled Koubaa, George Sadowsky, and Lousewies Van der Laan.

Guided by the broad public interest, those selected will work to fulfill ICANN's mission to coordinate the global Internet's system of unique identifiers, and in particular, to ensure its stable and secure operation. They will gain valuable insights and experience working on topics including knowledge, responsibility, culture, and geography. They will make a valuable public service contribution toward the functioning and evolution of this essential global resource.

Qualifications

Fluency in English is a requirement for all positions.

Other qualifications, skills and time commitments vary depending on the position. For information, visit the NomCom webpage.

Application Deadline and Process

For full consideration, ICANN must receive applications by 19 March 2018, 23:59 Universal Coordinated Time (UTC).

All applications are confidential. Selections will be announced in August or September 2018. Successful candidates will assume their positions after ICANN's Annual General Meeting scheduled to be held from 20 - 26 October 2018.

Meetings, Travel, Reimbursement, and Compensation

These positions require regular participation in teleconferences and may involve significant international travel, including travel to ICANN's three annual Public Meetings. Meetings during 2018 will be held in San Juan, Puerto Rico (10–15 March); Panama City, Panama (25–28 June); and Barcelona, Spain (20–26 October).

Reasonable direct and properly documented expenses incurred in the course of service will be reimbursed.

Each Board Member has the option to receive compensation in accordance with the resolution passed by the Board on 30 July 2014, but it is not required. (See Board Member Compensation.)

Background

The NomCom is an independent committee tasked with selecting eight members of the Board of Directors and other key leadership positions within ICANN's structure.

It is designed to function independently from the ICANN Board, Supporting Organizations, and Advisory Committees. NomCom members act only on behalf of the interests of the global Internet community and within the scope of the ICANN mission and responsibilities assigned to it by the ICANN Bylaws.

NomCom members contribute their understandings of the broad interests of the Internet community, and their knowledge and experience of specific Internet constituencies that have appointed them. The challenge for the NomCom is to integrate these perspectives and derive consensus in its selections. Although appointed by Supporting Organizations and other ICANN bodies, individual NomCom members are not accountable to their appointing bodies.

NomCom members are accountable for adherence to the ICANN Bylaws and for compliance with the rules and procedures established by the NomCom.

For More Information

Learn more by visiting the 2018 NomCom website. If you have any questions or comments, email nomcom2018@icann.org.

About ICANN

ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

Request for Proposal: Rights Protection Mechanisms Survey

LOS ANGELES – 29 January 2018 – The Internet Corporation for Assigned Names and Numbers ("ICANN") is seeking to identify one or more suppliers qualified to develop and conduct survey(s) to assess the use and effectiveness of Sunrise and Trademark Claims Rights Protection Mechanisms (RPMs). These RPMs are services provided through ICANN's Trademark Clearinghouse (TMCH) for trademark owners.

RPMs refer to those policies and processes developed to provide workable mechanisms for trademark owners to either prevent or remedy certain unauthorized use of their trademarks in the domain name system. The Sunrise service provides priority access to rights holders to request domain names associated with their trademark(s). The Trademark Claims service provides notification to: (a) a potential domain name registrant attempting to register a domain name that matches a trademark record entered into the TMCH, and (b) a rights holder after registration of a matching domain name.

As Sunrise and Trademark Claims RPMs have not been subject to policy review to date, no comprehensive, publicly available data currently exists that measures their effectiveness. By surveying the specific respondent groups identified by the ICANN community as most affected by Sunrise and Trademark Claims RPMs, ICANN aims to assist the community to evaluate the efficacy of these RPMs, as well as bolster ICANN's data collection efforts related to the RPMs.

For a complete overview of the RFP including the timeline, please see here [PDF, 86 KB].

Indications of interest are to be received by emailing RPMs.Survey-rfp@icann.org. Proposals should be electronically submitted by 23:59 UTC on 09 March 2018 using ICANN's sourcing tool, access to which may be requested via the same email address above.

The GNSO’s New Motto: Be prepared!

It's a new year, and for the Generic Names Supporting Organization (GNSO), that means a new approach to getting things done. Alongside five major Policy Development Processes (PDPs), we have GNSO members participating in three Cross Community Working Groups (CCWGs), four Implementation Review Teams (IRTs), and four ICANN Specific Reviews. Some of these are just getting started, others are mid-stream, and others are nearing completion. We have come to consider an enormous workload as just business as usual. Even so, this year we're going to attack it more strategically.

The GNSO Council is getting together for a face-to-face meeting from 29-31 January in Los Angeles, California. We are seizing an opportunity to think critically about "big picture" issues and questions that simply don't fit in the typical 15-minute agenda timeslots. By the end of the meeting, we hope to better understand our role under the new bylaws and have plans for how to carry out that role more efficiently, effectively, and collaboratively. We'll be updating our operating procedures, documenting expectations, and developing new strategies. Don't expect us to sidestep around difficult questions, such as:

  • Why do PDPs take so long? (Yes, the GNSO wonders about that too.)
  • What do we do with all these new members in PDP Working Groups? (We do have more participants, but is this alleviating our crushing workload? Or is it just the same few folks pulling the oars?)
  • How can we better anticipate, identify, and tackle challenges and obstacles in PDP Working Groups?
  • What do liaisons to PDPs, IRTs, and other groups in the community really do? What should they be doing?
  • How can we help the ICANN organization and community acknowledge that there's more to the GNSO than just the Council Chair?
  • How do we make the most of the 16 days we spend together each year during ICANN's three public meetings?

We have scheduled our January Council meeting on 30 January to seize the face-to-face opportunity. As always, anyone can listen in via audiocast. If you're keen to find out more about our 2018 priorities and how we plan to approach them, you are also welcome to join the live audiocast of our discussions on 31 January. Or, if you'd rather just read a high-level summary of what took place over the three days, we'll publish a concise report shortly after the meeting ends.

Here's to the year ahead! There's no shortage of things to do, and this time we hope to be even better prepared.

Data Protection/Privacy Update: Status of Model Selection and Webinar

My last blog of 12 January focused on three proposed interim models for collecting registration data and implementing registration directory services in preparation for the 25 May 2018 enforcement date for the European Union's General Data Protection Regulation (GDPR). I requested input on the models which, along with input from community discussions on this topic, will contribute to the assessment of each potential option. From those inputs, either variations or modifications to one of these models, each of which includes a tiered/layered access approach to WHOIS data, will be identified.

We are pleased to report that we have received written inputs from many parties, which we began reviewing shortly after receipt and have posted to this webpage, along with community feedback and questions on both the proposed models and the legal analysis.

The request for feedback also triggered vibrant and engaging dialogues within the community, as well as requests from several stakeholder groups for discussions with the ICANN organization on both the models and data protection/privacy challenges in general.

Given the input we have received, both written and in community discussions (some of which the ICANN organization has been asked to join), while we'd intended to identify a model and path forward by the end of January, it has become clear that more time is needed to accommodate community requests for additional time and dialogues.

To ensure all community members have the same opportunity to engage and share their views, we will be holding a webinar on 2 February from 1530 to 1630 UTC. The feedback we receive from this webinar will – just as from other community discussions and input – factor into the assessment of what may be a viable interim model moving forward. We plan to provide this assessment by mid-February.

We understand and agree with the community on the need for urgency – much work has been done but there is much work to do before reaching the enforcement deadline for the GDPR. That said, I believe taking an additional few days to update the community as a whole, listen to your feedback, and continue our due diligence is the right course of action.

There is still time to provide feedback on the proposed models. Please send your feedback to gdpr@icann.org by 29 January and mark your calendars for the 2 February webinar.

This is clearly an important topic for both the ICANN organization and the community, and we are all striving towards the same May 2018 timeline. I want to take this opportunity to thank everyone who has participated in this important process, whether it was submitting questions or models for consideration, or in discussions within the multistakeholder community.

Proposal for Korean Root Zone‬ Label Generation Rules

Open Date: 25 January 2018 Close Date: 17 March 2018
Originating Organization: Global Domains Division
Categories/Tags: Top-Level Domains
Brief Overview: The Korean community has formed the Korean Generation Panel (GP), which in turn has developed a Proposal for Korean Script Root Zone Label Generation Rules (Proposal [XML, 547 KB] and Proposal Documentation [PDF, 4.25 MB]). As per the LGR Procedure [PDF, 772 KB], this proposal is being posted for public comments to allow those who have not participated in the Korean GP to make their views known to the GP. Based on the feedback, the Korean GP will finalize the proposal for submission for integration into the Label Generation Rules for the Root Zone.
Link: https://www.icann.org/public-comments/korean-lgr-2018-01-25-en

Data Protection/Privacy Update Webinar Scheduled for 2 February

LOS ANGELES – 25 January 2018 – The Internet Corporation for Assigned Names and Numbers ("ICANN") today announced that it will hold a webinar on 2 February from 1530 to 1630 UTC to provide an update on data protection/privacy activities related to the European Union's General Data Protection Regulation (GDPR).

The webinar will focus on ICANN's three proposed interim models for collecting registration data and implementing registration directory services published [PDF, 623 KB] earlier this month.

In order to facilitate global participation, interpretation services will be available in Arabic, Chinese, French, Portuguese, Russian, and Spanish. Participants will have the opportunity to ask questions at the end of the session. During the course of the webinar, participants may submit questions using the chat function in Adobe Connect. We will make every effort to answer the questions during the webinar. A recording of the webinar will be made available for future reference.

The community is encouraged to provide input on the proposed models [PDF, 623 KB] by 29 January 2018. Please send your feedback to gdpr@icann.org.

More information on ICANN's data protection/privacy activities is available here.

Webinar Details & How to Attend

Date: 2 February 2018

Time: 1530 – 1630 UTC

Join via Adobe Connect (please send dial-in requests to gdpr-questions@icann.org)

View Dial-in Information

Participant Codes:

English – Participant Code: 9001
Français – Participant Code: 9002
Español – Participant Code: 9003
中文 – Participant Code: 9004
Pусский – Participant Code: 9005
العربية – Participant Code: 9006
Português – Participant Code: 9007

About ICANN

ICANN's mission is to help ensure a stable, secure and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

Accountability Indicators Feedback – 1 October to 31 December 2017

In August 2017, we launched the Accountability Indicators initiative as a reflection of ICANN's work towards accountability and transparency. The dynamic and interactive Accountability Indicators web page helps you track our progress against our strategic objectives by allowing you to explore different dimensions of what we do.

As an example of our efforts to better communicate our progress with our stakeholders, we have developed various projects and steps to improve accessibility to feedback and information. In October, we published a report on the first month's feedback, deployed an integrated feedback mechanism, and started featuring a story about Accountability Indicators on social media every month.

Where We Are Today

We are happy to see that the page's traffic has risen steadily, however, this growth in traffic has not been met by a similar increase in feedback. This situation could mean that you are happy with what you find on the website.

Your Feedback Is Important

We encourage you to check the Accountability Indicators page where you can access the feedback mechanism, and provide us with your opinion on how we can make the indicators more useful for you.

ICANN Board to Hold Three Public Sessions and Board Meeting During Los Angeles Workshop

LOS ANGELES – 23 January 2018 – The ICANN Board will be holding three public sessions and a Board Meeting during its upcoming workshop in Los Angeles, California, which will be taking place from 1-5 February 2018.

The agenda of the sessions is provided below.

Date Time (PST) Session
3 February 13:30 – 14:30 PDP on GEO Names as TLDs
3 February 15:45 – 17:15 FY19 Draft Budget Review
4 February 09:00 – 10:00 Board FY18 Priorities
4 February 13:15 – 14:15 Public Board Meeting

The sessions will be in English only. The format for each will be a listen-only session via Adobe Connect.

Adobe Connect Link: https://participate.icann.org/opencommunity/
Participant Code: 5542211258

Additional access numbers: https://www.myrcplus.com/cnums.asp?bwebid=8369444&ppc=5542211258&num=1-605-475-5606

For more information about the Los Angeles workshop and other upcoming ICANN Board meetings, please go to https://www.icann.org/resources/pages/2018-board-meetings.

About ICANN

ICANN's mission is to help ensure a stable, secure and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

Chairman’s Blog: A Preview of the Los Angeles Workshop

The new year is finally upon us, and I hope we are all rested and ready for the challenges that lie ahead. I am currently in Washington, D.C., meeting with ICANN stakeholders and community members, on my way to Los Angeles for the next Board Workshop.  

This time around, we will be doing the workshop a little differently. Unlike previous workshops, we will be meeting for an additional day at the beginning, which will be for the Board only. We’ll be using this extra time to discuss important topics, such as preparing a consultation paper on the replenishment of the reserve fund and understanding the trends in the China domain name registration market.

Starting on Friday, 2 February, the Board Committees will meet to conduct their regular business. Ahead of the workshop, the Board Technical Committee will be meeting and holding a public session, tomorrow, 24 January. I hope you can join.

On Saturday, 3 February, we begin the day with a one-on-one dialogue with ICANN President and CEO Göran Marby, which we do at all of our workshops. He will share with the Board his current priorities and efforts, and then we’ll have an opportunity to discuss them together. After that, we will hold a discussion on General Data Protection Regulation (GDPR) compliance, led by Göran. We will then hold a session on GAC Advice, including the Curative Rights Protection Mechanisms, led by Becky Burr.

Following that session, we’ll hold a public session, led by Avri Doria, that will feature a policy update on GEO Names as TLDs, covering the status of community work and identified issues. Ram Mohan will then lead a discussion on the potential impact of new technologies on the root server system. The rest of the day will be spent discussing financials. Göran will lead a public session on the FY19 Draft Budget Review, followed by a discussion on the FY18 financial status. I strongly encourage those of you following the budget process to join this public session. Please read Göran’s blog and participate in the public comment process on the proposed budget.

The workshop will resume on Sunday, 4 February, with a public session led by Maarten Botterman, focused on the Board’s FY18 priorities and associated deliverables, including a Board consultation paper proposing an analysis of how to ensure that policies and recommendations to the Board are aligned with ICANN's mission. We will also hold a public Board meeting.

We will spend the rest of the day in discussions about DNS abuse reporting and related activities by ICANN Contractual Compliance, the new proposed Independent Review Process (IRP) system, strategic and long term financial planning, and the latest from the Cross-Community Working Group on Work Stream 2.

As you can tell, we have a robust workshop ahead of us, and many public sessions that I hope you can join. We will be providing you an update on this workshop in the following days. For those of you who will be attending ICANN61 in Puerto Rico, I look forward to seeing you.

The Draft FY19 Operating Plan and Budget

Each year, preparing our proposed budget for the next financial year is one of the most important responsibilities ICANN organization has as a not-for-profit operating in the public interest.

Long-term financial planning and fiscal responsibility is important, and the ICANN org, the Board, and the community must work together on both. A critical part of this process is that the budget goes through public comment and that you, the community, have the opportunity to provide feedback and inform the budget before it is finalized.

ICANN's mission and the various commitments it has accumulated over the years, from the IANA Functions, technical work, and policy development support to ICANN meetings, reviews, and community needs, have meant an increased workload for the ICANN org and an increased amount of personnel and other resources to meet that workload.

Historically, the budget has been able to accommodate an increased workload, thanks to continued growth in funding.

Now, however, we cannot afford to continue this steady increase. The actual funding for FY18 is below the FY18 budget, and we expect this trend to continue. Funding for FY19 is $138 million, which is below the FY18 budget of $143 million by $5 million. This means ICANN needs to carefully plan and prioritize the work to support our mission and keep expenses within its available budget. I know this may not be an easy thing to do, but it's the right thing to do.

I know that we've all felt this increase in the volume of work. I recognize ICANN org could have done better in its financial long-term planning, and I know many of you agree based on previous public comments, such as the recent one on the reserve fund, as well as previous budget public comments, and I thank you for that. Now is the time, and we need your help, feedback, and input to finalize the budget.

It is for the multistakeholder community to decide not just what work gets done and when, but also to help keep expenses within ICANN's means and focused on our mission. The ICANN org exists to support the community's work and ICANN's mission.

To better allocate resources, the ICANN org looks to the community to provide feedback on what should be prioritized, so that the org can provide the resources and support accordingly. The draft budget includes some proposed reduction of activities, including decreased or delayed potential implementation of projects or activities, engagement, and community support. It also includes $8.5 million in savings within the ICANN org, which are achieved through optimized internal processes and procedures.

In addition, this year we've added new material to help you participate, based on your previous feedback. This includes a high-level plan for FY20, so that you see what's beyond FY19, and six modules that provide a specific focus by topic: Contractual Compliance and Consumer Safeguards, Direct Policy Support, DNS Marketplace and Identifier Ecosystem, Technology and DNS security, Engagement, and Reviews.

The planned projects in FY19 continue to focus on ICANN's technical mission and accountability and transparency. In addition to supporting the ongoing community work, this includes projects such as the Information Transparency Initiative, which seeks to improve ICANN's document governance and content management, ultimately making it easier for the community to find information on our website.

Also in FY19, the community will come together to create the next strategic plan for 2021 and beyond. This will be an important moment for us all to work together on a long-term plan that supports ICANN's mission within our available resources.

I know that prioritizing ICANN's work and being fiscally responsible is something the Board, community, and ICANN org all care deeply about. This is the right time to plan for the long-term and to prioritize ICANN's work to support its mission. It is for the multistakeholder community to decide. You, as the Empowered Community, are also entitled to reject the budget outright.

We want and need your feedback and input.

I look forward to productive discussions about this proposed budget between now and March. Please take action and share your comments during the public comment process.

ICANN Draft FY19 Operating Plan and Budget and Five-Year Operating Plan Update

Open Date: 19 January 2018 Close Date: 08 March 2018
Originating Organization: ICANN Organization
Categories/Tags: Operations/Finance
Brief Overview:

Focusing on ICANN's commitment to the multistakeholder model, ICANN's Draft FY19 Operating Plan and Budget and the current year update to the Five-Year Operating Plan are provided for community discussion and public comment. ICANN seeks structured feedback on the plans described in these documents. The documents incorporate improvements on previous years based on regular interaction with the ICANN community and reflect FY19's planned accomplishments towards the Five-Year Strategic Plan, which was adopted by the ICANN Board in October 2014.

Please review the 6 documents below (see section III) and participate in the public comment process. Please review the documents in the order provided.

More information

The organization will hold a webinar on 26 January to provide an overview of the documents and answer any questions. Click here for more information.

Link: https://www.icann.org/public-comments/fy19-budget-2018-01-19-en

IANA Functions Customer Survey Results Available

LOS ANGELES – 18 January 2018 – The Internet Corporation for Assigned Name and Numbers (ICANN) published the results of an annual survey that measures the perception of satisfaction among Internet Assigned Numbers Authority (IANA) functions customers regarding the services they receive. This survey is the first completed since the ICANN organization affiliate Public Technical Identifiers (PTI) started performing IANA functions on behalf of the ICANN org and accounts for transactions completed between September 2016 and August 2017.

The IANA Services Customer Survey measured satisfaction in relation to documentation quality, process quality, transparency, timeliness, accuracy, reporting, and courtesy. In the 2017 survey, customers identified accuracy as the most important measure of performance for the fifth consecutive year. Notably, 94 percent of respondents reported being satisfied with the accuracy of their transactions. Timeliness and process quality, were identified as the second and third most important measures by customers, both stayed consistent with the previous year with 89 percent satisfaction.

View the IANA Services Customer Satisfaction Survey Report [PDF, 1.33 MB].

While the results of the survey are generally positive, the ICANN org continues to explore opportunities for improvement, including on the survey format and methodology. In response to conversations with key stakeholders within the community, an option to select "not applicable" was added to each question in the survey and open-ended questions were introduced to better capture feedback. There were also improvements to capture the geographical location of the IANA functions customers, and to further segment the top-level domain (TLD) operators.

"Over the years we have refined our approach to surveying our customers, and we've received increasing feedback that it can be difficult to recall the details of their PTI interactions up to a year later. This feedback has prompted us to start planning to survey our customers shortly after our interactions, to obtain more timely and actionable feedback," said Kim Davies, Vice President of IANA Services and President, PTI.

The ICANN org commissioned Ebiquity, a leading independent marketing and media consultancy, to administer the survey, analyze the results and compile an independent third-party report, to keep with PTI's goal to improve transparency in its processes. This year, Ebiquity issued 4,070 invitations during the survey period to IANA functions customers — top-level domain operators, regional Internet registries, RFC authors and other protocol parameter registrants, Internet Engineering Steering Group members, DNSSEC KSK trusted community representatives, and .INT domain registrants — and 7 percent responded.

About ICANN

ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

What’s New with ICANN Reviews

Provide Your Input on the Assessment Report for the NomCom2 Review

Have you interacted with the Nominating Committee? If so, please share your input on the Nominating Committee Review assessment report to help improve this important body. Join the NomCom2 Review Working Party (RWP) for calls scheduled for 20:00 UTC on 25 January or 20:00 UTC on 1 February. To participate, please contact mssi-secretariat@icann.org. You can also visit the NomCom2 Wiki Workspace Page for a recording of the recent webinar on the assessment report conducted by the independent examiner, Analysis Group.

Share your input on Review Operating Standards by 2 Feb 2018

Provide your input to shape how Specific Reviews will be conducted in the future. The deadline to submit your public comment on the Operating Standards for ICANN Specific Reviews has been extended to 23:59 UTC on Friday, 2 February. The goal of the Operating Standards (see Section 4.6), which are mandated by ICANN Bylaws, is to provide a transparent and consistent review process by documenting rules and procedures. Learn more here.

Stay-up-to-date with Reviews!

Click here for a summary of status updates for active Specific and Organizational Reviews.

Also, be sure to bookmark Specific Review Team Workspace Pages to stay up-to-date with progress and opportunities to provide input:

Maximal Starting Repertoire version 3 (MSR-3) for Root Zone Label Generation Rules (RZ-LGR)

Open Date: 17 January 2018 Close Date: 26 February 2018
Originating Organization: Global Domains Division
Categories/Tags: Top-Level Domains
Brief Overview: ICANN is releasing for public comment version 3 of the Maximal Starting Repertoire (MSR-3: HTML, XML). This version is upwardly compatible with MSR-2 and adds three code points each to the repertoires of Han and Latin scripts. Under the Procedure to Develop and Maintain Label Generation Rules for the Root Zone with Respect to IDN Labels [PDF, 772 KB], the MSR is the starting point for the work by community based Generation Panels which are developing the proposals for relevant scripts for the Root Zone Label Generation Rules (RZ-LGR). The contents of MSR-3 and the detailed rationale behind its development are described in MSR-3-Overview and Rationale [PDF, 1.1 MB].
Link: https://www.icann.org/public-comments/msr-3-2018-01-17-en

Implementation of the Consensus Policy for Protection of Certain Specific IGO and INGO Identifiers for All gTLDs

LOS ANGELES – 16 January 2018 – The Internet Corporation for Assigned Names and Numbers (ICANN) today announced that all ICANN generic top-level domain (gTLD) contracted parties must implement the new Consensus Policy concerning the protection of certain specific names of intergovernmental organizations (IGO) and international nongovernmental organizations (INGO) identifiers in all gTLDs. This Consensus Policy relates only to those identifiers specifically approved by the ICANN Board in April 2014 following the conclusion of a Policy Development Process conducted by the Generic Names Supporting Organization. It does not include IGO and INGO identifiers for which Board approval is still pending or for which GNSO policy work remains ongoing.

Contracted parties will have until 1 August 2018 to complete implementation of the new requirements for certain specific names of IGOs, the International Olympic Committee (IOC), and the Red Cross/Red Crescent Movement (RCRC). For INGOs, the implementation period will be 12 months from the release of the INGO Claims Systems Specification which is currently under development by ICANN org.

The protections within this policy pertain to specific names of certain IGOs, INGOs, the IOC, and the RCRC, according to the recommendations adopted by the ICANN Board. The policy requires registry operators to withhold the specified names from registration for IGOs, the IOC, and the RCRC at the second-level and provides an exceptions procedure for registration. For INGOs, the policy requires claims notices at the second-level.

Additional information is available at the ICANN Generic Names Supporting Organization working group and IGO/INGO implementation review team wiki pages.

About ICANN

ICANN's mission is to help ensure a stable, secure and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

Potential Data Exposure in ICANN RFP System Resolved

LOS ANGELES – 12 January 2018 – The Internet Corporation for Names and Numbers (ICANN) today disclosed a potential data exposure with JAGGAER (formerly SciQuest), the software as a service (SaaS) tool used for sourcing suppliers via competitive bidding processes such as Requests for Proposal (RFPs). Two suppliers made ICANN aware of the issue on 4 December 2017. ICANN logged a severity 1 problem with JAGGAER immediately, and the vendor resolved the problem within 48 hours.

The issue occurred in a module called Sourcing Director, which is used for administering RFPs. Each RFP has a Question and Answer (Q&A) Board where RFP participants can post questions for the ICANN RFP team. Only the ICANN RFP team sees the questions while they are unanswered. ICANN posts the answer publicly, but the identity of the asker is not revealed on the website.

The exposure occurred if RFP participants downloaded the page as a file extract. The extract listed the names of the entities that asked questions. We recognize that the problem undermined the expected confidentiality of those asking questions and potentially gave RFP bidders the names of their some of their competitors. As soon as ICANN learned of the problem, we reposted all questions and answers as if they came from ICANN, so the names of those asking questions no longer appeared in the file extract.

This problem was not limited to ICANN. JAGGAER has verified that it was introduced on 10 November 2017 with the JAGGAER 17.3 upgrade that contained an enhancement to the Q&A file format. Because most people view the Q&A Board without file extraction, ICANN believes the data exposure was minimal. Bidders in three RFPs may have been affected, and they have already been informed of the issue.

ICANN is making this information public as part of our commitment to openness and transparency. If you have any questions or feedback, please email globalsupport@icann.org and put "JAGGAER Data Issue" in the subject line.

About ICANN

ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

Data Protection and Privacy Update: Seeking Community Feedback on Proposed Compliance Models

Happy new year to you all. We have kicked off 2018 by continuing our work on data protection and privacy issues. In particular, we are preparing for the 25 May 2018 enforcement date for the European Union's General Data Protection Regulation (GDPR). As I've previously written, we are working to ensure compliance with this law while maintaining access to WHOIS to the greatest extent possible.

Our work in this area began when we asked the community for user cases and created a matrix of these different use cases about the personal data that gTLD registries and registrars collect, transmit or publish pursuant to ICANN agreements or policies. In the absence of a WHOIS policy, the user stories are essential for describing the many different uses of the WHOIS system. The matrix informed discussions about whether there were potential compliance issues under ICANN's agreements with registries and registrars because of the new law, and aided in our engagement with data protection authorities.

On 2 November 2017, we published a Statement from Contractual Compliance, which indicated ICANN org would defer taking compliance action against any registry or registrar for noncompliance with contractual obligations related to the handling of registration data. To be eligible for this deferral, we asked ICANN's contracted parties and stakeholders to follow this process to submit proposed interim models for compliance. We've published those community-proposed models here.

In parallel, we engaged the European law firm Hamilton to provide its legal analysis of these issues. The three-part assessment found in its first memo [PDF, 253 KB] that the WHOIS service in its current form must change. In the second part [PDF, 577 KB], Hamilton answered community questions about the law's applicability and scope. In its third analysis [PDF, 440 KB], Hamilton described how processing data within the scope of WHOIS could be changed to become compliant with the GDPR. We asked for your feedback on these analyses and published your input here.

In December, I wrote that we were working to develop interim models for collecting registration data and implementing registration directory services that may be compliant with both the law and ICANN's contractual agreements. To be clear, these proposed models are meant to facilitate discussion and a final model decided on to be an interim solution. They do not replace any existing ICANN policy development work or policies.

Today we published [PDF, 624 KB] for community input those three proposed discussion models for collecting registration data and implementing registration directory services. These models reflect discussions from across the community and with data protection authorities, legal analyses and the proposed models we have received to date. Please provide your input on these models. The input from the community will contribute to assessing the viability of each of the models. From that input either variations or modifications to one of these models will be identified at the end of January for the path forward. To help inform this, please provide your feedback by 29 January 2018. Please send your feedback to gdpr@icann.org.

The three models are summarized at a high-level below. The models differ based on what contact information is displayed in the public-facing WHOIS, their applicability, the duration of data retention and what data is not displayed in a public-facing WHOIS:

  • Model 1 would allow for the display of Thick registration data, with the exception of the registrant's phone number and email address, and the name and postal address of the technical and administrative contacts. To gain access to these non-public data points, third parties would be required to self-certify their legitimate interests for accessing the data. This model applies if the registrant is a natural person, and the registrant, registry, registrar and/or the data processor is in the European Economic Area.
  • Model 2 would allow for the display of Thin registration data, as well as the technical and administrative contacts' email addresses. To access the non-public information registries and registrars would be required to provide access only for a defined set of third-party requestors certified under a formal accreditation/certification program. There are two variations on how this model would apply. Model 2A applies to registrants who are both natural and legal persons, where the registrant, registry, registrar and/or the data processor is in the European Economic Area. Model 2B would apply to registrants who are both natural and legal persons, where the registrant, registry, registrar and/or the data processor is regardless of location, that is on a global basis.
  • Model 3 would allow for the display of Thin registration data and any other non-personal registration data. To access non-public information, a requestor would provide a subpoena or other order from a court or other judicial tribunal of competent jurisdiction. This model would apply to all registrations on a global basis.

Please click here to see the models [PDF, 624 KB].

We will share these models as we continue our engagement work, including with the Article 29 Working Party.

As always, we'll continue to keep the community apprised of the various discussions we have. We've also received a range of correspondence relating to the GDPR. We urge you to visit our data protection/privacy page to view the latest correspondence, proposed models from the community, and other materials relevant to this discussion.

Happy 2018 and we look forward to all the work with the community over the coming year.

Establishment of the Internet and DNS Engagement Center in Seoul

SEOUL, Republic of Korea – 12 January 2018 – Today, the Korea Internet & Security Agency (KISA) and the Internet Corporation for Assigned Names and Numbers (ICANN) announced the establishment of a partnership center known as the Internet and DNS Engagement Center in Seoul (the "Center').

This initiative elevates KISA and ICANN's partnership, established in November 2013 with the signing of the KISA-ICANN Memorandum of Understanding (MOU). Per the objectives of the MOU, the Center will provide an avenue to foster dialogue and mutual understanding between KISA, ICANN as well as the wider Korean and regional Internet community. The Center will facilitate ICANN's engagement with Korean and regional stakeholders; and carry out cooperation programs in collaboration with ICANN and other Internet Governance Organizations, such as the Asia Pacific Internet Governance Academy (APIGA).

This initiative enhances KISA's involvement to engage the wider Internet community as it commits its staff and resources to the Center. The Center's staff will remain as KISA's employees and report directly to KISA. They are in charge of the Center's activities, working directly with the ICANN APAC regional office, and any other partners.

Korean stakeholders can continue to reach ICANN in their local language directly via korea.liaison@icann.org.

The contact details of the Center are as follows:

Seoul Internet and DNS Engagement Center
11F Platinum Tower
398 Seocho-daero, Seocho-gu
Seoul 06619
Republic of Korea

Phone: +82 2 405 6592
Fax: +82 2 405 6593

About KISA

KISA is a government agency dedicated to promoting Internet and information security and contributing to Korea's Global Competitiveness. KISA has set 'Internet Promotion' for the future and 'Information Security' for our safety as its primary tasks, and is focusing on enhancing the information security capacity of Korea's ICT industry while expanding global cooperative partnerships based on the K-ICT Security Development Strategy, in order that these twin pillars may serve as the core competencies of the future Korea in equal and harmonious measure. KISA, founded in 2009 through a merger of three separate organizations, is dedicated to developing Korea's Internet industry and information security capabilities. As an Internet and security promotion agency armed with global competitiveness, KISA will maintain its commitment to creating a safe and happy Internet world.

About ICANN

ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you have to type an address into your computer - a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

Call for volunteers to serve on the Implementation Committee of the Latin American and Caribbean Strategic Plan

MONTEVIDEO, Uruguay – 10 January 2018 – Today, the Internet Corporation for Assigned Names and Numbers (ICANN) announced a call for volunteers to serve on the Implementation Committee of the Latin American and Caribbean (LAC) Strategic Plan. The volunteers will come from the LAC region and their work will focus exclusively on supporting the implementation of projects outlined in the LAC Strategic Plan.

What This Team Will Do

Each of the strategic plan's projects will be assigned to a working group that will be responsible for its execution. The Implementation Committee will focus on suggesting community members to be assigned to each of these working groups.

The committee will also participate in the working groups by providing input on project documents (objective, scope, KPIs, indicators, etc.) and monitoring the progress of each project. The draft materials and all final work products will be documented on the LAC Strategy Wiki.

How to Join

If you are interested in joining the Implementation Committee of the LAC Strategic Plan, please sign up here. If you are having trouble accessing the form, please email rodrigo.saucedo@icann.org for assistance.

Next Steps

This call for volunteers will be circulated as widely as possible, with the purpose of ensuring broad representation and participation from the LAC Community. The deadline for submitting applications is 26 January 2018.

Per the request of the implementation committee, regular online meetings will be scheduled.

Background

In 2013, a steering committee, which was composed of representatives from the different communities and regional organizations that participate in the ICANN community, prepared the LAC Strategic Plan, which was presented during ICANN46 in Beijing, China. The plan was divided into four areas of interest, 22 objectives, and 75 projects.

In 2015, the committee met again in Montevideo to review the LAC Strategic Plan and evaluate its progress. During this meeting, the plan objectives were aligned with the ICANN Strategic Plan (2016-2020). Currently, the renewed 2016-2020 plan includes both previous plans and several new projects.

As a result of ICANN's growth in global reach, the number of community participants from LAC has increased. This increase represents a great opportunity to get new community members involved in the development and refinement of the LAC Strategic Plan.

About ICANN

ICANN's mission is to help ensure a stable, secure and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

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